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Services Available

•  Customer Portal, see the video below for information
•  Pay your bill online using eCheck, Visa, MasterCard or Discover
•  Update your contact information
•  Automatic Bank Draft (PDF)
•  Good Neighbor Round Up Program available to help those less fortunate in our community
•  NRLP Notifications (PDF): How to set up; Payment Reminders, Severe Weather, & Special Alerts via text or email
•  100 + Ways to Conserve Resources

 

Scam Alert!

Several customers have received telephone calls from a person claiming to be a contractor working for NRLP. Their claim is that the customer's power will be cut off if payment arrangements are not made immediately.


• NRLP does not employ contractors to contact customers.
• NRLP does not phone customers regarding delinquency.

• NRLP does not collect payments at customer’s location.
• NRLP's telephone number is a local number (828-264-3671), NRLP does not have an 800 number.


If you receive a call from someone claiming to represent NRLP, please contact Boone Police at 828-268-6900.


If you have any questions or seek additional information relating to this scam please contact NRLP at 828-264-3671.


New River Light and Power DOES NOT accept credit card payments via email. NEVER send credit card data via email or the contact form.

Energy Forecast

Energy Forecast Banner Provided by ElectriCities of North Carolina, Inc.

This free tool can help you to estimate the average energy usage in your home.  Get started now by clicking here.  Go to the "My Home" tab and complete the questions.

New Functionality for Customer Portal

Location

Please visit us at 146 Faculty Street Extension, behind Wendy's and Bojangles.

map showing NRLP location near intersection of Faculty St. and Winklers Creek Rd.

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