Service, Billing and Outages: 828-264-3671
Email: nrlp-csr@appstate.edu
Outage Alert
Power has been restored to all affected customers as of 11 p.m. If you are still experiencing an outage, please check your circuit breaker panel first and ensure all switches are correct. For further assistance, please call 828-264-3671, option 2 then option 9. After-hours calls are forwarded to App State PD for dispatching. We appreciate your patience as our crews worked hard to safely restore power.
We are aware of an outage affecting a small number of customers in the Hayes St. area today, Saturday, September 12, at approximately 7:45 pm.
NRLP on-call crews are responding. There is a report of a possible tree on a power line. Please stay away from any potential hazards, including fallen trees and power lines. We appreciate your cooperation and patience.
Helping Sustain the High Country
Green Power Program
Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.
Good Neighbor Round Up Program
Help your neighbors keep the lights on for less than a dollar a month. You can transform lives and assist community members in need through this voluntary donation program.
Customer-Owned Generation
NRLP supports customer-owned rooftop solar and other renewable home and business energy generation through our buy-all, sell-all program and the Net Billing Rider (NBR).
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