Good Neighbor Round Up Program
For those that can, we encourage you to sign up for our Good Neighbor Round Up Program to help members of our community who need assistance paying their electric bills .
Click here for more information and to sign up. We proudly partner with the Hospitality House for this community-oriented program.
How New River got its flow back: App State’s NRLP completes Payne Branch environmental restoration project
After nearly three months of demolition, construction and restoration efforts, NRLP has completed its grant-funded project to remove the historic Payne Branch dam, which was located off Highway 321, just south of Boone, on the Middle Fork of the New River. The project has helped rehabilitate an approximately 1,200-linear-foot section of the river corridor.
Click here to read more about this project.
New River Light & Power Earns Highest Rating As A Reliable Public Power Provider
New River Light and Power (NRLP) has earned the highest Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.
NRLP was awarded the Diamond designation, the highest rating possible for a public power utility, for the first time after holding a Platinum designation for the previous six years and Gold two years prior to that.
NRLP on Twitter
Recent Customer Correspondence
- March 2023 Purchase Power Adjustment Letter and Public Notice (paper letters sent throughout month of March for those who receive paper bills)
- 2022 Mid-Year Rate Adjustment Letter and Public Notice
- 2022 Annual Letter from NRLP and NCUC Rate Adjustment Public Notice
Services Available
• Customer Portal, an easy and convenient way to access your account 24/7
• Pay your bill online using eCheck, Visa, MasterCard or Discover
• Update your contact information
• Automatic Bank Draft (PDF)
• Good Neighbor Round Up Program available to help those less fortunate in our community
• NRLP Notifications (PDF): How to set up, payment reminders, and more.
• 100 + Ways to Conserve Resources
NRLP's Electric Vehicle Charging Station is free to use! Located in the customer service parking area, come "fill up" for FREE.
Energy Forecast
Provided by ElectriCities of North Carolina, Inc.
This free tool can help you to estimate the average energy usage in your home. Get started now by clicking here. Go to the "My Home" tab and complete the questions.
Location
Please visit us at 146 Faculty Street Extension, behind Wendy's and Bojangles.