Service, Billing and Outages: 828-264-3671
Email: nrlp-csr@appstate.edu
Outage Alert
Restoration Update 1:05 a.m.: Power has been restored to all affected customers. If you are still experiencing an outage, please check your circuit breaker panel first. For further assistance, please call 828-264-3671, option 2, then option 9. After-hours calls are forwarded to App State PD for dispatching. We appreciate your patience as our hardworking crews restored power as quickly and safely as possible.
Outage Update 11:30 p.m.: NRLP crews are on site and have assessed the cause of the outage is a fallen tree on power lines. Estimated time of restoration is approximately 3:30 a.m. (on 9/20). Please use caution in the area and do not approach downed power lines or damaged equipment. We appreciate your patience tonight as they work to restore power as quickly and safely as possible.
We are aware of an outage affecting a number of customers in the Hillside Dr., Woodland Dr. and surrounding area today, Saturday, Sep. 19, at approximately 11 p.m. NRLP crews are responding. We appreciate your patience as they work to restore power as quickly and safely as possible.
Helping Sustain the High Country
Green Power Program
Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.
Good Neighbor Round Up Program
Help your neighbors keep the lights on for less than a dollar a month. You can transform lives and assist community members in need through this voluntary donation program.
Customer-Owned Generation
NRLP supports customer-owned rooftop solar and other renewable home and business energy generation through our buy-all, sell-all program and the Net Billing Rider (NBR).
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