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Service, Billing and Outages: 828-264-3671

Outage Alert

Restoration Update: Power has been restored to affected customers as of 3:30 p.m. The outage was caused by damage to an underground line during unrelated work nearby. We appreciate your patience as our crews worked to restore power as quickly and safely as possible.

We are aware of an outage affecting a small number of customers today, Tuesday, September 29, at approximately 2:05 p.m. in the Highland Park Ln. area. Crews are responding. We appreciate your patience as they work to restore power as quickly and safely as possible.

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Helping Sustain the High Country

Green Power Program

Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.

Green Power Program

Good Neighbor Round Up Program

Help your neighbors keep the lights on for less than a dollar a month. You can transform lives and assist community members in need through this voluntary donation program.

Good Neighbor Round Up Program

Customer-Owned Generation

NRLP supports customer-owned rooftop solar and other renewable home and business energy generation through our buy-all, sell-all program and the Net Billing Rider (NBR).

Customer-Owned Generation

Smart, Reliable Power

RP3 Diamond Level Designation
SEP Designation
2022 Public Power Award of Excellence