Your input matters

Good Neighbor Round Up Program

WeCAN Lending a Hand Hospitality House LogoFor those that can, we encourage you to sign up for our Good Neighbor Round Up Program to help members of our community who need assistance paying their electric bills .

Click here for more information and to sign up. We proudly partner with the Hospitality House for this community-oriented program.  


How New River got its flow back: App State’s NRLP completes Payne Branch environmental restoration project

After nearly three months of demolition, construction and restoration efforts, NRLP has completed its grant-funded project to remove the historic Payne Branch dam, which was located off Highway 321, just south of Boone, on the Middle Fork of the New River. The project has helped rehabilitate an approximately 1,200-linear-foot section of the river corridor.

 Click here to read more about this project.

Payne Branch project before and after

New River Light & Power Earns Highest Rating As A Reliable Public Power Provider

New River Light and Power (NRLP) has earned the highest Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service. 

NRLP was awarded the Diamond designation, the highest rating possible for a public power utility, for the first time after holding a Platinum designation for the previous six years and Gold two years prior to that.

Read more here!

RP3 logo


NRLP on Twitter

Services Available

•  Customer Portal, an easy and convenient way to access your account 24/7
•  Pay your bill online using eCheck, Visa, MasterCard or Discover
•  Update your contact information
•  Automatic Bank Draft (PDF)
•  Good Neighbor Round Up Program available to help those less fortunate in our community
•  NRLP Notifications (PDF): How to set up, payment reminders, and more.
•  100 + Ways to Conserve Resources

NRLP's Electric Vehicle Charging Station is free to use!  Located in the customer service parking area, come "fill up" for FREE.

Energy Forecast

Energy Forecast Banner Provided by ElectriCities of North Carolina, Inc.

This free tool can help you to estimate the average energy usage in your home.  Get started now by clicking here.  Go to the "My Home" tab and complete the questions.


Please visit us at 146 Faculty Street Extension, behind Wendy's and Bojangles.