Service, Billing and Outages: 828-264-3671
Email: nrlp-csr@appstate.edu
Office Closure for Staff Event
The NRLP office will be closed from 11:30 a.m. to 1 p.m. for a staff training event on Thursday, September 10, 2026. Account access is available 24/7 through the Customer Portal and the NRLP Connect mobile app. To leave a message for our staff, please email nrlp-csr@appstate.edu or call 828-264-3671, option 2, then option 0 to leave a voicemail. We appreciate your patience as we work to serve you better.
Helping Sustain the High Country
Green Power Program
Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.
Good Neighbor Round Up Program
Help your neighbors keep the lights on for less than a dollar a month. You can transform lives and assist community members in need through this voluntary donation program.
Customer-Owned Generation
NRLP supports customer-owned rooftop solar and other renewable home and business energy generation through our buy-all, sell-all program and the Net Billing Rider (NBR).
News & Events
Smart, Reliable Power
