Service, Billing and Outages: 828-264-3671
Email: nrlp-csr@appstate.edu
Notice to Customers Regarding Recent Mailing: We are aware of an error in customer mailings sent over the weekend. Customers who typically receive mailed (paper) bills have been mailed a notice of annual Purchased Power Adjustment. Due to a reporting error, names and addresses printed on the mailing envelopes may not match. There is no personal information or bills in these mailings. Customers should open the envelopes to read about the 2026 Purchased Power Adjustment review and update. The customer letter and notice can also be found in the Customer Correspondence section.
We apologize for the confusion and appreciate your understanding.
Helping Sustain the High Country
Green Power Program
Reduce your carbon footprint for as little as $5 a month. Become carbon neutral by purchasing blocks of clean, renewable energy to offset your monthly carbon-based electric use.
Good Neighbor Round Up Program
Help your neighbors keep the lights on for less than a dollar a month. You can transform lives and assist community members in need through this voluntary donation program.
Customer-Owned Generation
NRLP supports customer-owned rooftop solar and other renewable home and business energy generation through our buy-all, sell-all program and the Net Billing Rider (NBR).
News & Events
Smart, Reliable Power
