For questions about service, billing or to report an outage, please call 828-264-3671.

Contact Form

** Please Note: Responses will be sent during normal business hours, Monday - Friday, 8:00 AM to 4:30 PM, holidays excluded.

You can send an email message with questions or comments regarding the New River Light and Power by completing the form below. Please note that all form fields are required. New River Light and Power DOES NOT accept credit card payments via email. NEVER send credit card data via email or the contact form.