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Appalachian State University

New River Light and Power

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Service, Billing and Outages: 828-264-3671

Email: nrlp-csr@appstate.edu

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Customer & Account Services

New River Light & Power offers services both online and in-person. A service form may be required for certain services and agreements.

Account Login
Forms & Applications
Start/Stop Service
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Prepaid Service
Retail Rate Schedule
AMI Meters
Mobile App

Renewable Energy Programs

Green Power Program
Customer-Owned Generation

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Usage Tracker
Saving Energy & Money
Good Neighbor Round Up Program
Letters & Surveys to Customers
  • Forms & Applications
  • Start/Stop Service
  • Billing & Payment Options
  • Prepaid Service
  • Green Power Program
  • Customer-Owned Generation
  • Retail Rate Schedule
  • AMI Meters
  • Customer Correspondence
  • Mobile App

Account Services

  • Pay Bill / Account Login
  • Start/Stop/Move Service
  • Forms & Applications
  • Customer Services
  • Green Power Program

Safety & Preparedness

  • Electrical Safety Information
  • Power Outage Preparedness
  • Vegetation Management

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Contact

New River Light and Power
Service, Billing and Outages:
828-264-3671
Warehouse:
828-262-5372

Office Location:
146 Faculty Street Extension
P.O. Box 1130
Boone, NC 28607

Shipping Address:
220 Winkler's Creek Road
Boone, NC 28607
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