Skip to main content

Service, Billing and Outages: 828-264-3671

/ About / Staff Directory

Staff Directory

For Customer Service, including new service, billing or outages, please call 828-264-3671, email nrlp-csr@appstate.edu or fax 828-262-6726. Office hours are 8:00 a.m. – 4:30 p.m. Monday – Friday, excluding holidays. For the warehouse, call 828-262-5372.

Directory

Area Staff Members
Administrative
  • Matthew Makdad, General Manager
  • Josie Below, Senior Business Manager
  • Susan Thomas, Executive Assistant
  • Mariana Greene, Public Communication Specialist
Customer Service
  • John Pearce, Billing Specialist
  • Angel Steele
  • Tanya Jester
  • Danny Bock
High Voltage Distribution Specialists
  • Alan Byrd, Operations Superintendent
  • Joey Bledsoe
  • Dan Cook
  • Tim Councill
  • Ryan Cox
  • Finley Hodges
  • Thomas McNeill
  • Logan Story
  • Joseph Treadway
  • Jeremy Walsh
  • Traver Wilson
Electric Utility Ground Workers
  • Steven Devore
  • Matthew Jones
Engineering
  • Cory Fetters, Supervising Engineer
  • Jamie Pennington, Engineering Technician
  • Jahred Russell, Field Service Technician
  • Terry Hale, Energy Utilities Technician
Mapping & GIS
  • Robert Holder
  • Eddie Hyle
Purchasing
  • April Eicher
Accounting
  • Sara Wallace, Business Manager
  • Jennifer Miller, Business Officer
NRLP team