Customer Correspondence
The Customer Correspondence archive contains copies of letters and surveys sent out to NRLP customers. Documents date back to 2018.
Letters to Customers
| Title | Year | Format |
|---|---|---|
| Pole Inspection Notice to Customers | 2023 | Download |
| June 2023 Important Notice to Customers — Rate adjustments and renewable energy options | 2023 | Download |
| State of North Carolina Utilities Commission Notice to the Public (March 2023) | 2023 | Download |
| March 2023 Purchase Power Adjustment Letter | 2023 | Download |
| March 2023 Public Notice of Purchase Power Adjustment | 2023 | Download |
| 2022 Mid-Year Rate Adjustment Letter and Public Notice | 2022 | Download |
| 2022 Annual Letter from NRLP and NCUC Rate Adjustment Public Notice | 2022 | Download |
| February 2021 Letter from the General Manager and North Carolina Public Utilities Commission Order | 2021 | Download |
| February 2020 Letter from the General Manager and North Carolina Public Utilities Commission Order | 2020 | Download |
| February 2019 Letter from the General Manager and North Carolina Public Utilities Commission Order | 2019 | Download |
Customer Surveys
| Survey | Year | Data |
|---|---|---|
| 2023 Customer Survey | 2023 | Pending |