Customer Correspondence
The Customer Correspondence archive contains copies of letters and surveys sent out to NRLP customers. Documents date back to 2018.
Letters to Customers
| Title | Year | Format |
|---|---|---|
| March 2025 Purchased Power Adjustment Customer Letter | 2025 | Download |
| March 2025 North Carolina Utilities Commission Purchased Power Adjustment Notice | 2025 | Download |
| Beware Payment Scams Customer Letter | 2024 | Download |
| March 2024 Purchased Power Adjustment Customer Letter | 2024 | Download |
| March 2024 North Carolina Utilities Commission Purchased Power Adjustment Notice | 2024 | Download |
| 2023 North Carolina Utilities Commission Order with Approved Notice to the Public and Change in Rates | 2023 | Download |
| November 2023 Rate Case Customer Letter | 2023 | Download |
| Pole Inspection Notice to Customers | 2023 | Download |
| June 2023 Important Notice to Customers — Rate adjustments and renewable energy options | 2023 | Download |
| State of North Carolina Utilities Commission Notice to the Public (March 2023) | 2023 | Download |
Customer Surveys
| Survey | Year | Data |
|---|---|---|
| 2023 Customer Survey | 2023 | Pending |
