The Customer Correspondence archive contains copies of letters and surveys sent out to NRLP customers. Documents date back to 2018.
Letters to Customers
| Title | Year | Format |
|---|---|---|
| Beware Payment Scams Customer Letter |
2024 |
Download |
| March 2024 Purchased Power Adjustment Customer Letter |
2024 |
Download |
| March 2024 North Carolina Utilities Commission Purchased Power Adjustment Notice |
2024 |
Download |
| 2023 North Carolina Utilities Commission Order with Approved Notice to the Public and Change in Rates |
2023 |
Download |
| November 2023 Rate Case Customer Letter |
2023 |
Download |
| Pole Inspection Notice to Customers |
2023 |
Download |
| June 2023 Important Notice to Customers -- Rate adjustments and renewable energy options |
2023 |
Download |
| State of North Carolina Utilities Commission Notice to the Public (March 2023) |
2023 |
Download |
| March 2023 Purchase Power Adjustment Letter |
2023 |
Download |
| March 2023 Public Notice of Purchase Power Adjustment |
2023 |
Download |
Customer Surveys
| Survey | Year | Data |
|---|---|---|
2023 | Pending |
